C&C Apple Authorized Service Center -

The assistance you need

Certified assistance at home

We offer hardware repairs with free pickup and delivery and Apple online support for software issues.

Directly to your home -

Do you need Apple support for your device and can't go to one of our 39 stores across Italy?

To meet this need, we offer hardware repair, using only original Apple parts, with free home pickup and delivery and Apple online support for software issues.

How do I do that? Chat with our Apple Specialist.
Just click the blue contact icon in the lower right corner.

Repairs
hardware -

Call or write to our Apple specialist in chat to book a free pick-up at your home. It will be shipped to our Authorized Service Center.

Software issues -

Call, email or ask for help from our Apple chat specialist to get software support on your Apple devices in real time.

Times
of redelivery -

We will return the repaired product to you as soon as possible, taking into consideration that inconvenience caused by Covid-19 may cause shipping delays.

Courtesy service -

Do you need to take your iPhone in for service and don't want to be left without it?
Don't panic, we offer you a replacement device!

Find out how

Contact us -

💬 Write us in chat

We are online Monday to Friday from 09:00 to 18:00. Otherwise you can leave us a message and we will get back to you as soon as possible.
☎️ Call us

0805622398
You call when you need, or schedule an appointment and request to be called.
📧 Send us an email

serviceonline@cecspa.com
For simpler questions, send us an email and we'll get back to you in no time.

Common questions

What do I need to know before I start?

Before proceeding, we ask you to follow these steps:

1) The computer must have proper packaging, preferably the original one.
2) It is important to disable find my iPhone, find my Mac, and indicate the password of the firmware in case of Mac.
3) A backup of your data must be made. We are not responsible for partial or total loss. We can help you with Backup via paid service.
4) Remove the sim in the case of iOS products.
5 ) Provide proof of purchase if the product is eligible for the 24-month warranty (excludes iOS products belonging to the telephone carrier distribution chain, products from other countries and refurbished products)
5) Inform our specialist if you are also shipping accessories

Is there a cost for shipping?

No, shipping is free.

How can I find out what's wrong with my device?

You can write to our Apple specialist in chat by clicking on the blue icon here in the bottom right corner. He will ask you a series of questions to try to solve your problem as best as possible. If technical assistance is required, he'll arrange for a courier to pick up the item from your home.

How can I track the status of my repair?

You can track the status of your repair directly from this link

Thank you! We have received your request. We will call you in a short time.
Keep an eye on your phone.
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.